Terms and Conditions
Terms and Conditions
1. Introduction
- Welcome to Surbhika! These Terms and Conditions outline the rules and regulations for the use of our e-commerce platform and the purchase of herbal products.
- “Seller,” “We,” “Us,” or “Our” refers to Surbhika.
- “Buyer,” “You,” or “Your” refers to the person or entity using our e-commerce platform to purchase herbal products.
- “Products” refers to the herbal goods available for purchase on our platform.
- By accessing or using our e-commerce platform, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the platform or purchase our products.
- We make every effort to provide accurate and up-to-date information about our herbal products, including ingredients, usage instructions, and potential benefits. However, we do not guarantee the accuracy, completeness, or reliability of this information. It is the buyer’s responsibility to use the products according to the provided instructions.
- All orders are subject to acceptance and availability.
- Prices are listed in [currency] and are subject to change without notice.
- Payment is required at the time of placing an order. We accept UPI, PhonePe, Credit/Debit cards, Net banking etc.
- We aim to process and ship orders promptly, but delivery times may vary depending on the shipping destination.
- Shipping costs are calculated at checkout and are the responsibility of the buyer.
- We are not responsible for any customs fees, taxes, or duties incurred on international shipments.
- If you are not satisfied with your purchase, please contact us within 7 days of receiving the product.
- Returns are accepted for unopened and unused products. The buyer is responsible for return shipping costs.
- Refunds will be issued once the returned products are received and inspected.
- Please refer to our Privacy Policy for information on how we collect, use, and disclose personal information.
- Our herbal products are provided “as is” without any warranties, expressed or implied, including but not limited to, merchantability, fitness for a particular purpose, or non-infringement.
- In no event shall Surbhika be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our platform or the purchase of our products.
- These Terms and Conditions shall be governed by and construed in accordance with the laws of [your jurisdiction].
- If you have any questions about these Terms and Conditions, please contact us at info@surbhiika.com.